Only the Organisation Coordinator can set up sub groups known as departments that sit beneath the overall organisation. Departments can have any number of participants and do not require a captain.
Departments can only be set up in the initial registration process. If you need to add departments later this will manually have to be done by the Customer Service team.

Departments are often related to the specific departments of the organisation, such as:
> Human Resources
> Accounting
> Marketing
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or locations such as:
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> Sydney
> Brisbane
> Melbourne

To track which department participants are joining, use the organisation coordinator reports available in your account. These reports provide participant details, enabling the creation and refinement of leaderboards.
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​Self-Selection of Departments: When registering, participants can choose the department they wish to join. It is crucial that they complete this step accurately.
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Only the Organisation Coordinator has full control over departments, including the ability to delete, transfer, or add departments which can be done by getting in touch with the Steptember Customer Support team via [email protected]. They will require the participant's name/email to make these changes.

Everyone in an organisation can view departments, teams and individuals progress throughout Steptember by logging into their Steptember dashboard, then selecting 'org leaderboard'. This is split out by steppers and fundraisers.
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Note: Departments will only appear on the leaderboard after progress has been made. As participants log steps or contributions, the Leaderboard lists for 'Top Fundraisers' and 'Top Steppers' will populate with performance data.
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If changes are made to an organisation's departments, such as adding a new team, it is recommended to refresh your browser to see the updated department list on the sign-up page. Ensure updates are saved before refreshing.