The Steptember app uses the inbuilt GPS system in your smartphone to track your activity when using the ‘Start Tracking’ button.
If you link the app to a wearable, the app will then use the device's GPS and location systems to track your steps, which are then loaded into the Steptember app.
To ensure the best GPS connection, please complete the following steps:
Have a clear view to the sky as obstructions between your phone and the sky can affect the signal.
Ensure your device data is always enabled for the app.
Give it time - allow time for the GPS to connect, this may take 30 seconds to 1 minute, and you should see this via a more accurate track of your progress against the street map
Disable any battery saver settings, including Power Saving Mode or Battery Management.