While it is possible to change your team or organisation name during the Steptember campaign, it is recommended to avoid unnecessary changes as they can disrupt your fundraising efforts. However, if you have a pressing need to modify your team name, we can absolutely assist with this. Please contact the customer service team via email or live chat.
We cannot change your team name to a name that already exists. Please check the availability of your prospective team here:https://www.steptember.org.au/fundraiser-search
Additionally, if fundraising or team activities have already started, the associated URLs (e.g., links to team or organisation pages) will not change. This ensures continuity and minimizes disruptions, but it is important to plan any updates carefully.
Carefully consider the timing of any name changes to minimise potential disruptions to fundraising activities. Strategic planning of such changes can ensure smooth transitions and maintain donor engagement.
Once your team name has been changed, don't forget to keep stepping and sharing your existing fundraising link.