While it is possible to change your team or organisation name during the Steptember campaign, it is recommended to avoid unnecessary changes as they can disrupt your fundraising efforts. However, if you have a pressing need to modify your team name, we can absolutely assist with this.
Additionally, if fundraising or team activities have already started, the associated URLs (e.g., links to team or organisation pages) will not change. This ensures continuity and minimises disruptions, but it is important to plan any updates carefully.
We cannot change your team name to a name that already exists. Please check the availability of your prospective team here:https://www.steptember.org.au/fundraiser-search
Once you've confirmed that your desired name is still available, please jump on our live chat, have the following details ready and a customer support agent will be able to help with the change.
Provide the customer support team
Your email:
OLD team name:
Organisation name:
NEW team name: