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Facebook Donations

Can't see a facebook donation?

Updated yesterday

Donations from a Facebook Fundraiser will not show the name of the person making the donation on your Fundraising page – it will only display as “Facebook Donation”.


If you create a Facebook Fundraiser on Facebook directly (without following the steps from your Steptember dashboard), donations received will not appear on your fundraising page.

Note: Donations via facebook on dollar match days / self donation days are not valid and will not be matched.

For more on how to set up a Facebook Fundraiser, please read the below article.
https://help.steptember.org.au/en/articles/6339009-how-do-i-set-up-a-facebook-fundraiser

Notes:

  • If you create a Facebook Fundraiser on Facebook directly (without following the steps from your dashboard), donations received will not appear on your fundraising page. However do not worry if this happens as Steptember/Cerebral Palsy Alliance will still receive funds raised this way, and they will help make a difference to people with cerebral palsy.

  • Donations from a Facebook Fundraiser will not show the name of the person making the donation on your Fundraising page – it will only display as “Facebook Donation” however you can still send personalised thank you messages via Facebook to anyone that donates via a Facebook Fundraiser to you and it will still go towards your Fundraising total.

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