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What are the shipping/return costs?
What are the shipping/return costs?

Shipping and exchange Information

Updated over 4 months ago

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Due to unforeseen events, we have temporarily removed the option to purchase STEPtember merchandise. We are working as quickly as possible to have this resolved so you can still get all your swag ready for STEPtember!

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Shipping Information

We are excited to offer our customers a flat rate of $11.95 AUD per order for shipping within Australia.

Shipping Support & Returns

At STEPtember, we are committed to being environmentally sustainable. This is why all of our merchandise is print on demand. However, this also means that we are unable to offer exchanges or refunds for change of mind or incorrect size ordered.

In the rare event that you receive a damaged or an incorrect item, STEPtember is happy to provide you with a refund. To receive a refund, please contact our Customer Support team via [email protected] with the details of your order.

Notes:

  • Our t-shirt sizes run slightly larger than average. To ensure the best fit, please refer to our T-shirt Sizing Chart before placing your order.

  • STEPtember only ships within Australia.

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