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What are the shipping/return costs?
What are the shipping/return costs?

Shipping and exchange Information

Updated over a week ago

Shipping Information

We are excited to offer our customers a flat rate of $11.95 AUD per order for shipping within Australia.

Bulk Orders

If you are interested in placing a bulk order of over 10 items, please contact our Customer Support Team for more information and to set up a special order. We are happy to assist you with any questions or concerns you may have.

Shipping Support & Returns

At STEPtember, we are committed to being environmentally sustainable. This is why all of our merchandise is print on demand. However, this also means that we are unable to offer exchanges or refunds for change of mind or incorrect size ordered. We apologize for any inconvenience this may cause.

Please note that our t-shirt sizes run slightly larger than average. To ensure the best fit, please refer to our T-shirt Sizing Chart before placing your order.

In the rare event that you receive a damaged item or an incorrect item, STEPtember is happy to provide you with a refund. To receive a refund, please contact our Customer Support team via [email protected] with the details of your order.

Please note that at this time, STEPtember only ships within Australia.

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